Coronavirus / Social Distancing

This Coronavirus document is available to all people considering travelling with Great Camping Adventures. This document is publicly available. Our source is the Federal Government of Australia.

What is Coronavirus?

Coronavirus are a large family of viruses that cause illness from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

Initial human infections of the novel type of coronaviruses were acquired from exposure to animals at a live animal market in Wuhan. On the 20^th of January 2020, Chinese authorities confirmed the novel coronavirus is now spreading person-to-person. It remains unknown how easily the virus spreads from person-to-person, however several countries have now confirmed sustained or limited person-to-person transmission.

The disease caused by the novel coronavirus has been named COVID-19 by the World Health Organisation.

Common symptoms of the disease include a fever, cough and difficulty breathing. Severe cases can cause pneumonia, and even death.

Before you travel

Talk to your doctor before travelling with young children, babies, or an elderly person; if you’re pregnant; if you have a weak immune system or have a chronic medical condition.
If your Doctor advises against travel, please contact our business immediately and advise that you will no longer be travelling, and a full refund will be issued. Our contact is bookings@greatcampingadventures.com.au or you can call us on our booking mobile which is +61 414 011 252
Check with your travel agent, airline, cruise operator, accommodation provider and travel insurance provider to consider your options before departing your country in the rare case that you don’t continue your travel, or you are impacted by the Coronavirus.

While you are in Australia and more importantly with our camping business, we have the following processes in place.

To minimise your risk of exposure:

Always practise good hygiene to protect against infections.
Good hygiene includes:
- washing your hands often with soap and water
- using a tissue and covering your mouth when you cough or sneeze
- avoiding close contact with others, particularly if they are unwell
If you develop symptoms (fever, a cough, sore throat, tiredness, or shortness of breath), arrange to see a doctor for an urgent assessment. You need to isolate yourself to prevent it spreading to other people.

You do not need to wear a face mask if you’re well. Surgical masks in the community are only helpful in preventing people who are infected with coronavirus from spreading it to others. However, if you are travelling in an affected country, you must follow the advice of local authorities.

Policies of Great Camping Adventures:

All guests on arrival will have their temperature taken. If their temperature is above the recommended temperature as advised by NSW health that person will be asked to wait whilst their temperature is taken again 15-minutes later. If their temperature remains above the recommended NSW health guidelines they will not permitted onto our camping site. A full refund will be issued to that guest and that booking within 7-days.
At all times we have available tissues for all guests.
All guests will be asked to use our supplied hand sanitizer before entering our camping ground. This is available at your check in.
Hand sanitizer will also be available in our bathrooms and individual hand sanitizer will be supplied for each guest. We strongly urge the supplied individual hand sanitizer before and after meals and returning from the bathroom.
We do not encourage any contact with other guests.
Social distancing whilst on our camping ground must be adhered to. All staff have been trained as covid marshals. We have supplied various tables for dinner to encourage social distancing. During any live performance social distancing will also be encouraged and adhered to.
Guests will not be placed in any ‘shared arrangement’ with guests they do not know.
To adhere to social distancing, three (3) adults per tent maximum from the one family will apply or two (2) adults and two (2) children under the age of 12. If additional tents are required to accommodate additional members of the one family or friends booking together, this will be activated at no additional cost to our guests. For example, if a family booking comprises two (2) parents with their two teenage children, we will activate an additional tent to accommodate the family.
Every day following the departure of guests, all tents are thoroughly cleaned, and sheets replaced. Our business provides sleeping bags and pillows. All sleeping bags are only used once before being sent to dry cleaning and all pillowcase covers are replaced and washed daily. Our business strongly recommends that guests provide their own sleeping bags and pillows for hygiene reasons. All metal components on tents or chairs, including zippers on our tents are cleaned prior to, during and after your stay.
Our catering is provided on site. Our catering company is registered with safe food handling.
All food, under our strict covid policy must be served by our catering team. This will apply to dinner on our camping ground and breakfast at the cafe inside Mogo Wildlife Park. We are following the recommendations from NSW health by providing packaged utensils which will only be opened by our individual guests. Our product is to be recycled once they have been used.